Intelligence without Action is just a novelty.

Most AI pilots fail because they treat AI as a magic box. They get chatty, hallucinating toys.

Reliable AI for Complex Environments

We bring Generative AI out of the sandbox and into your core architecture. Laava focuses on deep integration: embedding intelligent agents directly into your existing stack to automate complex workflows and modernize legacy systems. We don't build isolated chatbots; we engineer resilient, scalable AI infrastructure that executes work rather than just talking about it. No throwaway POCs, just secure, auditable impact.

Core services

AI Integration & Orchestration

Embed LLMs and agents into your existing tools and APIs (ERP/CRM/ITSM/warehouse systems). • Event-driven flows, not cron spaghetti • Idempotent, testable components • Versioned prompts and policies

Data & Metadata Architecture

Make your data findable, trustworthy, and governed so AI can use it safely. • Schemas, lineage, and entity modeling • ETL/ELT pipelines with validation and contracts • Access controls, redaction, and PII handling

Retrieval-Augmented Generation (RAG) & Knowledge Search

Connect knowledge across docs, tickets, code, and databases. • Fit-for-purpose chunking & embeddings • Hybrid retrieval (semantic + keyword + metadata filters) • Cited, auditable answers with confidence signals

AI Agents for Operations

Task-specific agents that coordinate with your systems, not just chat. • Scoped responsibilities, explicit tools, safe guards • Human approval steps where required • Full telemetry for actions and outcomes

Cloud & MLOps for AI Workloads

Infrastructure that keeps latency low, costs sane, and security tight. • Containerized services, autoscaling, secrets, and key management • Prompt/config registries, feature stores, model gateways • Observability: traces, metrics, red-teaming, drift detection

Selected work

Operations Copilot for a Technical Distributor

RAG + agents integrated with ERP and ticketing.

→ 32% faster case resolution, 18% fewer hand-offs, full audit trails.

Sales & Supply Coordination for a Scale-Up

Event-driven orchestration between CRM, inventory, and email.

→ Reduced out-of-stock emails by 40%, improved forecast accuracy.

Knowledge Search for a Support Organization

Hybrid retrieval across Confluence, tickets, and product docs.

→ First-contact resolution up, average handle time down.

FAQ

Ready to integrate AI into your operations?

Let's map your systems and identify the highest-ROI flows.

We'll review your architecture, data, and constraints, then propose a focused pilot with timeline and budget.